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See what our guests say about us

4,8 out of 5.0 average rating
based on 25 reviews
Sort by
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Wonderful stay as usual and great value.
What did you not like about your stay in the property or location?
Nothing.
4,6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Excellent customer service, nice large room and bathroom.
What did you not like about your stay in the property or location?
Tiny points…Wi-Fi dropped out couple of times - could be signal as struggled to use mobile phone. Some difficulty in getting curtains closed.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great Decor and first class service
What did you not like about your stay in the property or location?
nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Always communication and customer service, and restaurant. Very nice room with lovely sea view. Wi-Fi was good.
What did you not like about your stay in the property or location?
Tiny little points - the number of tv channels, and therefore choice, is small… The bath towel is not really bath towel size, I.e. it should be very large… But these are tiny little points…10 out of 10 in general, thank you.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Wonderful room and staff. We love staying at The Regency when we are visiting the Isle of Man.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Old fashioned values and can do attitude.
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
All the staff are wonderful and always there for you and your every need. Bedroom as always was great.
What did you not like about your stay in the property or location?
The lift
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Lovely building,great staff,great service,great location.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
A lovely Old English Hotel that had the comfort of its name' Regency. It s a lovely Hotel.
What did you not like about your stay in the property or location?
Nothing.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
A fantastic stay once again. Lovely team working at the Rgency and great value for money. The breakfasts are cooked to order and delicious with good choice.
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
4,8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Excellent location, service and quality of food was amazing. Would definitely recommend.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We thoroughly enjoyed our stay, the staff were extremely helpful & friendly. We ate in the restaurant both nights & the food was lovely.
What did you not like about your stay in the property or location?
Nothing, we would recommend The Regency.
4,4
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
2
What did you like about your stay in the property or location?
Location, quality of facilities and friendly staff
What did you not like about your stay in the property or location?
Wi-Fi was not the best in our room / but that was a very minor issue / everything else was excellent
4,6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Great staff
What did you not like about your stay in the property or location?
Room hot.
4,2
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Easy check in and good facilities and food
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
The location was great! The room was super!
What did you not like about your stay in the property or location?
The only thing we did not like was the bed - it was uncomfortable with a big dip in the mattress. Everything else was amazing!
4,4
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
3
What did you like about your stay in the property or location?
It was very nice to see Coony, Ela and Tim again. 🥰
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Located at the quieter end of the promenade but with in easy walking distance of the central Promenade. Staff very friendly and helpful . Would recommend highly.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Superb as always
4,6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Sea facing rooms spacious and comfortable.
What did you not like about your stay in the property or location?
Rooms too hot in summer with no air conditioning. Fans would help.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great hotel, wonderful meal and excellent service, would definitely recommend.
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I liked the ambience of the hotel - nothing gaudy or unrefined, with good traditional furnishings. Even the lift is a throwback to olden times! The breakfast was extremely good and the service attentive.
What did you not like about your stay in the property or location?
I have nothing to criticise about the property or location.

Contact

Address

Queens Promenade,
Douglas,
Isle of Man,
IM2 4NN

Phone

01624 680680

Email

mail@regency.im

Location

Call Us

01624 680680

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