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See what our guests say about us

4,7 out of 5.0 average rating
based on 25 reviews
Sort by
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
4,8
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Excellent location, service and quality of food was amazing. Would definitely recommend.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We thoroughly enjoyed our stay, the staff were extremely helpful & friendly. We ate in the restaurant both nights & the food was lovely.
What did you not like about your stay in the property or location?
Nothing, we would recommend The Regency.
4,4
How would you rate your stay?
5
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5
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5
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5
How was the standard of Wi-Fi?
2
What did you like about your stay in the property or location?
Location, quality of facilities and friendly staff
What did you not like about your stay in the property or location?
Wi-Fi was not the best in our room / but that was a very minor issue / everything else was excellent
4,6
How would you rate your stay?
5
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5
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4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Great staff
What did you not like about your stay in the property or location?
Room hot.
4,2
How would you rate your stay?
4
How would you rate the communication and customer service?
5
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4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Easy check in and good facilities and food
4
How would you rate your stay?
4
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4
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4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
The location was great! The room was super!
What did you not like about your stay in the property or location?
The only thing we did not like was the bed - it was uncomfortable with a big dip in the mattress. Everything else was amazing!
4,4
How would you rate your stay?
5
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5
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5
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4
How was the standard of Wi-Fi?
3
What did you like about your stay in the property or location?
It was very nice to see Coony, Ela and Tim again. 🥰
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Located at the quieter end of the promenade but with in easy walking distance of the central Promenade. Staff very friendly and helpful . Would recommend highly.
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Superb as always
4,6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Sea facing rooms spacious and comfortable.
What did you not like about your stay in the property or location?
Rooms too hot in summer with no air conditioning. Fans would help.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great hotel, wonderful meal and excellent service, would definitely recommend.
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I liked the ambience of the hotel - nothing gaudy or unrefined, with good traditional furnishings. Even the lift is a throwback to olden times! The breakfast was extremely good and the service attentive.
What did you not like about your stay in the property or location?
I have nothing to criticise about the property or location.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We have stayed at the Regency Hotel many times and have always been happy with the comfort, space and cleanliness of our rooms, plus all the staff have always been really friendly and extremely helpful.
4
How would you rate your stay?
4
How would you rate the communication and customer service?
3
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3
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Warm atmosphere making for a hassle-free stay
What did you not like about your stay in the property or location?
Nothing
4,2
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Size of room The view Facilities included working desk area, plus iron and ironing board
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
All the staff were friendly helpful and ,polite, the service in the restaurant was second to none The rooms are very comfortable and clean wonderful position overlooking the beach will definitely stay here again when visiting the Island
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
All good
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Good location at quieter end of the prom. Characterful building, comfortable bedroom, we have a lovely sea view too. Staff were friendly and helpful. Would definitely return
What did you not like about your stay in the property or location?
A thinner, softer pillow was my only wish!
3,6
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
3
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
3
What did you like about your stay in the property or location?
Good food and bar/dining room environment. Comfortable and spacious room, clean and well presented bathroom. Pleasant and friendly staff, willing to help with any questions about local facilities and transport.
What did you not like about your stay in the property or location?
Too hot at night. Not able to leave windows open due to traffic noise.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Excellent location, quality and character of public rooms. Size and General standard of bedroom. Wonderful views
What did you not like about your stay in the property or location?
Road noise a minor issue
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We've stayed at The regency twice previously and will return again. Location is where we want to be on the Island, Staff very attentive, Hotel very clean and well presented, Breakfast excellent
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Pleasant staff, clean throughout the whole hotel, room maintenance on a daily basis excellent, able to get a late drink in the hotel bar..
What did you not like about your stay in the property or location?
Nothing to not like

Contact

Address

Queens Promenade,
Douglas,
Isle of Man,
IM2 4NN

Phone

01624 680680

Email

mail@regency.im

Location

Call Us

01624 680680

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