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See what our guests say about us

4.8 out of 5.0 average rating
based on 25 reviews
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5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Super customer service
What did you not like about your stay in the property or location?
Sea views
4
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4
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4
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4
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4
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4
What did you like about your stay in the property or location?
Great welcome at check in. Lovely room/view. Comfortable bed. Shower Breakfast Service by Jack was exceptional, friendly, industrious, committed.
What did you not like about your stay in the property or location?
Restaurant meal average - steak a little tough….although Queenies starter was superb. Pillows lumpy and hard
4
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5
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5
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3
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4
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3
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Great service - engaging team! Elegant & clean venue.
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Old School... iis the best.
What did you not like about your stay in the property or location?
nothing...
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Our upgraded room was wonderful. Great views, loads of space, the place is full of old-school charm. The staff could not have been better and the food is amongst the best I've eaten. WE WILL book again. Thank you.
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Usual helpful staff and management. We love the cleanliness and comfort of the rooms and the restaurant, however more comfortable seating in the bar are would be most welcome.
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
I felt comfortable, well-looked after and 'at home'.
What did you not like about your stay in the property or location?
I was a bit warm and sticky at night. I wish i could have opened the windows further.
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Stepping back in time when Hotels provided personal service to ensure a great stay this one is a 10.
What did you not like about your stay in the property or location?
That i had to leave.
4.4
How would you rate your stay?
5
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5
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3
How did you find the standard of the accommodation?
4
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5
What did you like about your stay in the property or location?
The staff at hotel were very helpful location with sea view perfect
What did you not like about your stay in the property or location?
The breakfast could have been better
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
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5
What did you like about your stay in the property or location?
Lovely room and quiet location
What did you not like about your stay in the property or location?
Didn’t really dislike anything but would have preferred a more extensive menu in the restaurant
4.8
How would you rate your stay?
5
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5
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5
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5
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4
What did you like about your stay in the property or location?
Loved location at sea front Loved old charm of building Staff were very helpful
What did you not like about your stay in the property or location?
Waiting staff re under pressure but wer very good anyway
5
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5
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5
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5
How did you find the standard of the accommodation?
5
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5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We just loved our stay at the Regency Hotel. The room was bright and airy with great sea views. It was comfortable, well appointed and spotlessly clean.
What did you not like about your stay in the property or location?
Loved the room and the location. Dinner at L’Experience and breakfast in the morning were very good. All of the staff we met were really friendly, welcoming and very efficient.
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I thought the location was great, nice clean hotel, very friendly staff and a good breakfast we’ll done
What did you not like about your stay in the property or location?
I was a little disapointed with the milk in my room as I attempted to make two cups of tea and both failed as the milk had gone off. This was put right by the room maid but a suggestion might be to put the milk in the room fridge and alert guests to where it is .
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I liked it very much
What did you not like about your stay in the property or location?
There is nothing to complain about !
4.4
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5
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5
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3
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Nice and relaxed atmosphere Helpful and accommodating when needed
What did you not like about your stay in the property or location?
Room 305, on a worm night, the room can get rather hot, may be a fan in the room would help with this.
5
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5
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5
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5
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5
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5
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I loved the old-world Art Deco feel about the hotel, My room was lovely, spacious, clean and with first class toiletries. It was great to get water everyday too. The staff were very professional, friendly and helpful. Overall I was very pleased with my stay.
What did you not like about your stay in the property or location?
The times for breakfast were far too early. I would have had breakfast if the time was a little later. 10.30 would have been perfect, but I might have even gone for breakfast at 10. I like to have a brunch rather than a breakfast. I am sorry there was no bar menu at lunchtime either. Sandwiches don't really fit the bill for lunch. However the times for breakfast, lunch and dinner across the island were very rigid in many places and I was surprised I couldn't get a hot meal between 7am and 9pm all day every day. A kitchen being "shut" was something I found a wee bit irksome in the Isle of Man.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We had a very quiet doubleto the backyard of the hotel during TT race week. We liked the bathroom and also the staff. All are very friendly and helpful. The restaurant is amazing.
What did you not like about your stay in the property or location?
We would prefer a shower instead of a bath tube. The choice of beer at the bar could be better. Just Heineken we served as a Draft beer. :-(
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The Regency is a beautiful hotel which combines modern facilities with old-style charm and elegance – lovely wooden panelling, stained glass and a marvellous old 'cage' lift. The staff and food were also wonderful, as was our seafront room. It was our first trip to the Isle of Man, but we'll certainly stay at the Regency again if we return! (A bonus was that we could get iPlayer on the TV.)
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The hotel was wonderful and staff were very friendly and professional. Rooms were tastefully decorated and very clean and the restaurant was excellent
What did you not like about your stay in the property or location?
Service at breakfast could be improved with things coming out in wrong order, although that did not overly bother us
4.8
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The hotel is away from hustle and bustle of the town centre and in a relaxing environment. The bus stop is by the main door and it is quite easy to get to popular tourist destinations.
What did you not like about your stay in the property or location?
I was not overly enamoured with the breakfast. The evening meal options were limited.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Spoke to Ciaran he was very happy with his stay at The Regency.

Contact

Address

Queens Promenade,
Douglas,
Isle of Man,
IM2 4NN

Phone

01624 680680

Email

mail@regency.im

Location

Call Us

01624 680680

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