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See what our guests say about us

4.8 out of 5.0 average rating
based on 25 reviews
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5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The room was very clean and cleaned daily by staff. The breakfast was really good. Staff were friendly and helpful. Nothing was too much trouble including lending us umbrellas! A very memorable stay. I would recommend it and certainly stay there again.
What did you not like about your stay in the property or location?
I think the only thing I can think of is the price of an evening meal in the restaurant. I felt it was too expensive and didn't eat there.
4.2
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4
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4
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5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
4.8
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Quiet, location; but 15 mins walk to centre of Douglas; helpful friendly staff, very good food and gorgeous old fashioned lift straight out of Agatha Christie! Forever a memory!
What did you not like about your stay in the property or location?
Limited choice of low alcohol/alcohol free beers in the bar.
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Fabulous room, fantastic quality of service, delicious food, professional care and service with a smile
What did you not like about your stay in the property or location?
There is nothing to dislike as everyone works so hard to ensure your stay is special
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Excellent service
5
How would you rate your stay?
5
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5
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5
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5
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5
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Genuine traditional decor and architecture and service that added ro a relaxing stay. Location was perfect for views and access to good venues and the electrelectric railway etc.
What did you not like about your stay in the property or location?
The North East window frame in our seaview room 3rd floor had a draft that was a slight problem during the severe onshore gale. Solved by tucking towels between frame and wall. More than compensated for by the good view and traditional features that you never find in modern hermetically sealed Hotels.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We always stay at the regency and have done so for years as a family going back 25years . For myself i love the lift when i've been doing the manx 2 day trials as my legs are getting old now. Thank You
4.6
How would you rate your stay?
4
How would you rate the communication and customer service?
5
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4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Excellent enjoyed the ambiance and surroundings. Rooms good standard, clean and well decorated. Happy to come again
What did you not like about your stay in the property or location?
Restaurant was lovely with attentive staff. The food was not really of the standard we were expecting, too meat led and swamped with garlic butter.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We love the room (although it probably needs a little bit of a refresh of wallpaper. Great customer service.
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The welcome feeling
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Staff very friendly
What did you not like about your stay in the property or location?
Noise from bins at rear of hotel very early in the morning
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
everything
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
My husband and I have stayed here a number of years now. These are the reasons we stay here: 1. The hotel is always at a high standard and in a brilliant location with amazing views. 2. The staff are amazing, friendly, professional, kind and they are more than happy to help. 3. The restaurant is excellent, the food is fresh-amazing fish dishes and excellent staff/service.
What did you not like about your stay in the property or location?
We were happy about everything.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Super customer service
What did you not like about your stay in the property or location?
Sea views
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Great welcome at check in. Lovely room/view. Comfortable bed. Shower Breakfast Service by Jack was exceptional, friendly, industrious, committed.
What did you not like about your stay in the property or location?
Restaurant meal average - steak a little tough….although Queenies starter was superb. Pillows lumpy and hard
4
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
3
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great service - engaging team! Elegant & clean venue.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Old School... iis the best.
What did you not like about your stay in the property or location?
nothing...
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Our upgraded room was wonderful. Great views, loads of space, the place is full of old-school charm. The staff could not have been better and the food is amongst the best I've eaten. WE WILL book again. Thank you.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Usual helpful staff and management. We love the cleanliness and comfort of the rooms and the restaurant, however more comfortable seating in the bar are would be most welcome.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I felt comfortable, well-looked after and 'at home'.
What did you not like about your stay in the property or location?
I was a bit warm and sticky at night. I wish i could have opened the windows further.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Stepping back in time when Hotels provided personal service to ensure a great stay this one is a 10.
What did you not like about your stay in the property or location?
That i had to leave.
4.4
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff at hotel were very helpful location with sea view perfect
What did you not like about your stay in the property or location?
The breakfast could have been better

Contact

Address

Queens Promenade,
Douglas,
Isle of Man,
IM2 4NN

Phone

01624 680680

Email

mail@regency.im

Location

Call Us

01624 680680

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